Field Services Outsourcing

We’ll wear your T-shirt

Axsera Workforce Solutions for Technical Services. Image of IT engineer replacing hard drive in data center

Axsera’s workforce solutions for technical services help our customers control the costs of building and maintaining a highly-skilled field staff. The Axsera workforce collaborates hand-in-hand with your own staff to create a flexible “right-sized” field services team to handle deployment, training, and troubleshooting of complex systems.

Axsera’s clients include: equipment manufacturers for telecom, public safety, and wireless networks; as well as communications network operators. They all benefit from partnering with Axsera by:

      • Improving cost control and visibility for implementation projects
      • Managing project-driven peaks and valleys in staffing requirements
      • Meeting revenue targets by avoiding schedule slips when additional resources are needed
      • Ensuring customer satisfaction with on-time system handovers
      • Simplifying project management and personnel logistics

When Infosat proposes a project in Eastern Canada, we rely on Axsera to handle the field services.”

Grahame Entwistle, Senior Account Executive, Infosat

Axsera field staff are skilled telecom experts with years of experience – they’re autonomous, adaptable, and reliable. Our customers trust Axsera personnel to represent them to their clients as if they were their own employees.

Axsera can support you with all aspects of field services

    • Deployment Services
      • System tests & staging
      • New installations and upgrades
      • On-site configuration and testing
      • Commissioning tests and sign-off
      • End-user and dealer training
    • Maintenance Services
      • Phone  Support – Bilingual Tier 1
      • On-site troubleshooting
      • Repairs

To know if an Axsera workforce solution is right for you, give us 10 minutes for a brief fact-finding conversation. Just click on the button to get in touch with Axsera.