Service Agreements and SLAs

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Based on your needs, Axsera will evaluate and develop support and maintenance processes as well as equipment test and repair capabilities. Axsera also provides on-site maintenance and repair services. Several levels of service agreement are available. Features of Axsera service agreements include:

  • 24/7 Technical Support Hot-Line (English/French)
  • Remote and on-site recovery and troubleshooting
  • System integration
  • System staging
  • Site audits and system health checks
  • Spares inventory
  • Training
  • Repairs

For more information, please visit our Training and Repairs pages.

To know if Axsera services are right for you, give us 10 minutes for a brief fact-finding conversation. Just click on the button to get in touch with Axsera.